Privacy Policy

Viablly (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services (“Services”).

1. Information We Collect

We may collect the following types of information:

• Account Information: Name, business name, email, phone, billing address, and login credentials.
• Business Data: Inventory, invoices, customer details, and other data you upload to our Services.
• Payment Information: Payment method details and transaction history (processed through secure third-party payment gateways).
• Usage Data: IP address, browser type, device information, and usage logs when you interact with our website or apps.
• Support Communications: Records of your inquiries and support tickets.

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve our Services.
• Create and manage your account.
• Process payments and send invoices.
• Respond to inquiries and provide support.
• Send administrative notifications (service updates, billing alerts).
• Comply with legal obligations and enforce our Terms & Conditions.

We do not sell your personal data to third parties.

3. Data Ownership & Control

• You retain ownership of the business data you upload to Viablly.
• Each client’s data is stored in a dedicated database hosted securely in the secured cloud infrastructure.
• You can request export or deletion of your data by contacting us at viablly.com@gmail.com.

4. Sharing & Disclosure

We may share your information only in the following circumstances:

• Service Providers: With third-party providers who perform services on our behalf (e.g., payment gateways, hosting, analytics).
• Legal Compliance: When required by law or to respond to lawful requests.
• Business Transfers: In case of a merger, acquisition, or sale of assets, where your information may be transferred to the new entity.

We do not share your business data with other Viablly clients.

5. Data Retention

We retain your information as long as your account is active or as needed to provide Services and comply with legal obligations. Upon termination, you may request data deletion or export within 30 days.

6. Your Rights

Depending on your location, you may have rights under applicable data-protection laws (e.g., GDPR, CCPA), including:

• Accessing your personal data.
• Requesting corrections or deletions.
• Objecting to processing or requesting data portability.

To exercise these rights, contact us at viablly.com@gmail.com.

7. Cookies & Tracking Technologies

We may use cookies and similar technologies to improve your experience and analyze site usage. You can manage your cookie preferences in your browser settings.

8. Children’s Privacy

Our Services are not directed at individuals under 18. We do not knowingly collect personal information from children.

9. International Transfers

If you access our Services from outside the United States, your data may be processed and stored in the U.S. or other jurisdictions.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be notified by email or posted on our website. Continued use of our Services constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Viablly.com

Email: viablly.com@gmail.com

Phone: +1 (510) 529-8605